Privacy Policy

email: support@fmeld.com
phone: 786-250-6333

PRIVACY POLICY

Every member’s registration data and various other personal information are strictly protected by the FM ELD, Inc. As a member, you herein consent to the collection and use of the information provided, including the transfer of information within the United States and/or other countries for storage, processing or use by FM ELD, Inc. and/or our subsidiaries and affiliates. The Receiving Party agrees to use the Confidential Information solely in connection with the current or contemplated business relationship between the parties and not for any purpose other than as authorized by this Agreement without the prior written consent of an authorized representative of the Disclosing Party. Notwithstanding anything in the foregoing to the contrary, the Receiving Party may disclose Confidential Information pursuant to any governmental, judicial, or administrative order, subpoena, discovery request, regulatory request or similar method.

BACKGROUND LOCATION

[FM ELD] application needs to use background location as this is a requirement of Federal Motor Carrier Safety Administration (FMCSA) Electronic Logging Device (ELD) mandate. We must satisfy FMCSA’s minimal requirements including collecting and recording the exact geolocation. Due to the fact that FM ELD application is a tool used by drivers throughout the day (shift), drivers periodically lock and minimize the application on their tablets/phones and we must continue to track their location in the background. This is one of the main requirements of the mandate as geolocation must be recorded and shown during specific events such as but not limited to Driving, Intermediate Location, On/Off duty statuses

SMS Message Program Privacy Policy

FM ELD respects your privacy and is committed to protecting your personal information. By subscribing to our SMS messaging service, you agree to the terms outlined below:

  1. Data Collection Method
    We gather data directly from you through:
    • Online sign-up forms
    • SMS interactions
    • Communication with our customer support team
  2. Collected Data
    We collect the following personal information when you opt into our SMS messaging program:
    • Your name
    • Your mobile phone number
  3. Data Usage
    Your information is used solely for:
    • Sending updates, promotions, and notifications related to our products and services.
    • Improving our communication and providing relevant information.
  4. Data Security
    We implement industry-standard encryption and secure storage measures to protect your personal information from unauthorized access or disclosure.
  5. Data Sharing
    We do not share, sell, or rent your information to third parties for marketing purposes. Your information may be shared with our SMS service provider solely for delivering messages.
  6. Data Retention
    Your data is retained as long as you are subscribed to our SMS program. Upon unsubscribing, your data will be securely removed from our systems within 2 days.
  7. Opt-Out Policy
    To unsubscribe, reply "STOP" to any SMS message. You can also contact us at support@fmeld.com or 786-250-6333 for assistance. Unsubscribing will remove your phone number from our system within 4 hours.
  8. Consent
    By opting into our SMS program, you consent to receiving text messages as described. Message and data rates may apply.
  9. Changes to This Policy
    We reserve the right to update this privacy policy at any time. Changes will be communicated via email or SMS.
  10. Contact Information
    If you have questions about this policy, please contact us at:
    • Email: support@fmeld.com
    • Phone: 786-250-6333